5 Common eCommerce Return Reasons and Ways to Solve them

5 Common eCommerce Return Reasons and Ways to Solve them

It’s exciting when a purchase is made on your eCommerce store. But some of those purchases will be ultimately returned because of various return reasons. According to reports, nearly 30% of online purchases end up being returned as compared to 8% in brick-and-mortar...
The Cost of Returns to Online Retailers

The Cost of Returns to Online Retailers

The return rate is one of the most important analytics for eCommerce store owners, yet many online retailers don’t take return rate into consideration when assessing store performance. While many retailers focus on revenue as a key metric in online store performance,...
What is Returns Day

What is Returns Day

Learn about when the highest volume of return requests are sent to online stores.    National Returns Day (US)   Returns day has its roots in America, as UPS found the highest volume of returned goods happens every year after the holidays. For online retailers,...
Returns Analytics for eCommerce Business

Returns Analytics for eCommerce Business

If you are running an eCommerce business, you know product returns are inevitable. However, most online businesses view returns as an afterthought which ultimately leads to lost customers and lost revenue. According to a report, in the US alone, returns were estimated...