Statement from CEO

Strengthening Our Commitment to Data Security

Dear valued customers,

At Saara, safeguarding data is at the core of our mission. We understand the importance of maintaining your trust and confidence in our services, and we take any potential risks to your data security extremely seriously.

Recently, we identified and swiftly addressed a data security incident that could potentially impact our system. We want to reassure you that this incident has been thoroughly investigated and resolved without any disruption to our services. Your systems including EcoReturns have remained operational and have continued to function optimally throughout this process.

In response to this incident, we are implementing additional measures to fortify the security of our systems. We are conducting a comprehensive third-party audit to ensure that our security protocols meet the highest standards and to identify any potential vulnerabilities that may exist. This audit is part of our ongoing commitment to enhancing our security infrastructure and protecting your valuable data.

We understand that trust is earned through transparency and action. Rest assured, we are taking proactive steps to prevent future incidents and to maintain the integrity and confidentiality of your information. Our dedicated team is continuously monitoring our systems and staying vigilant against emerging threats to ensure that your data remains safe and secure.

We deeply value the trust you have placed in us, and we want to thank you for your continued support and loyalty. As always, if you have any questions or concerns regarding the security of your data, please do not hesitate to contact us. We are here to assist you in any way we can.

Thank you for being a valued part of the Saara community.

Sincerely,

Sachin Garg
Founder & CEO

Strengthening Our Commitment to Data Security