How to Reduce January Returns in an eCommerce Business

How to Reduce January Returns in an eCommerce Business

There is a major uptick in online shopping during the holiday season. But what follows the rise in sales in the month of January is something most eCommerce business owners dread – product returns! Shoppers tend to purchase multiple items in different sizes...
Webinar: How to Prevent Holiday Returns

Webinar: How to Prevent Holiday Returns

Free Holiday Returns Prevention Course  Starting September 16th, you can join a free webinar to help your online store prevent and manage returns more efficiently. This Returns Day prep course will prepare your eCommerce business for not only the increased revenue...
Top 4 Ways How Product Returns Can Enhance Customer Experience

Top 4 Ways How Product Returns Can Enhance Customer Experience

Retailers often consider product returns as a negative aspect of their business. While improper returns handling can directly impact the bottom of an eCommerce store, well-thought-out returns management can actually help you in enhancing the customer experience.  ...
How to Create a Return Policy for eCommerce Brands

How to Create a Return Policy for eCommerce Brands

Every online seller needs a return policy. Returns are an inherent burden for online brands as customers can’t see and feel products in your online store prior to purchasing them. Even the most informed consumers can change their mind about a purchase, and items may...
Should You Change Your Returns Policy for the Holidays?

Should You Change Your Returns Policy for the Holidays?

Most shoppers review your return policy prior to placing an order. They might be double-checking the return policy, especially during the holiday season, so that unwanted gifts don’t become a burden for the recipient. Extending the returns window may soften the...
5 Common eCommerce Return Reasons and Ways to Solve them

5 Common eCommerce Return Reasons and Ways to Solve them

It’s exciting when a purchase is made on your eCommerce store. But some of those purchases will be ultimately returned because of various return reasons. According to reports, nearly 30% of online purchases end up being returned as compared to 8% in brick-and-mortar...
The Cost of Returns to Online Retailers

The Cost of Returns to Online Retailers

The return rate is one of the most important analytics for eCommerce store owners, yet many online retailers don’t take return rate into consideration when assessing store performance. While many retailers focus on revenue as a key metric in online store performance,...
What is Returns Day

What is Returns Day

Learn about when the highest volume of return requests are sent to online stores.    National Returns Day (US)   Returns day has its roots in America, as UPS found the highest volume of returned goods happens every year after the holidays. For online retailers,...
Returns Analytics for eCommerce Business

Returns Analytics for eCommerce Business

If you are running an eCommerce business, you know product returns are inevitable. However, most online businesses view returns as an afterthought which ultimately leads to lost customers and lost revenue. According to a report, in the US alone, returns were estimated...