EcoTrack is Saara AI's free order and returns tracking page for ecommerce brands. It gives customers one branded page where they can follow every package in an order and check the status of every return, exchange, and refund.

Is EcoTrack really free?

Yes. EcoTrack is free for Saara brands - no monthly fee, no per-order fee, and no shipment cap. You only pay if you add paid products such as EcoReturns or EcoShip.

Which platforms and carriers does EcoTrack support?

EcoTrack works with Shopify, Shopify Plus, WooCommerce, Magento, and custom storefronts, and pulls tracking from 100+ carriers including Shiprocket, Delhivery, Blue Dart, FedEx, DHL, USPS, UPS, Australia Post, and PostNord.

How is EcoTrack different from EcoReturns?

EcoTrack is the free customer-facing visibility layer for orders and returns. EcoReturns is the full returns management platform with policy rules, smart exchanges, automated refunds, and analytics. EcoTrack displays EcoReturns statuses natively.

EcoTrack - free order and returns tracking page for ecommerce brands

EcoTrack is Saara AI's free order and returns tracking page. Every shopper gets one branded, mobile-first page to follow each package in their order and check the status of every return, exchange and refund. Free forever - no monthly fee, no per-order fee, no shipment cap.

What EcoTrack includes

Per-package delivery timelines synced from the carrier, a returns and exchanges tab with refund method, pickup date and reverse tracking, self-serve lookup by order number and email, proactive email and WhatsApp notifications, full brand control, and tracking from 100+ carriers including Shiprocket, Delhivery, Blue Dart, FedEx, DHL, USPS, UPS, Australia Post and PostNord.

How to set up EcoTrack

1. Connect your Shopify, Shopify Plus, WooCommerce, Magento or custom store. 2. Let EcoTrack sync orders and match shipments to carriers. 3. Apply your logo, colours and typography. 4. Point your order confirmation and shipping notification tracking links at your EcoTrack page and enable notifications. Most brands go live in under an hour with no developer.

EcoTrack pricing

EcoTrack costs $0. Unlimited orders, unlimited tracking lookups, no card required. EcoTrack is the free customer-facing visibility layer; EcoReturns is the paid returns management platform whose statuses EcoTrack displays natively.