How to Approach your Holiday Return Window

How to Approach your Holiday Return Window

As the holiday season is approaching, it’s time to dust off the old return policy that you are using. And if you’re like most brands, your policy features a holiday return window that allows anything that’s purchased in November and December to be eligible for...
How Accurate Product Listing can Help Prevent Returns

How Accurate Product Listing can Help Prevent Returns

Holidays are knocking on our doors. If you ask online store owners what keeps them up at night during the peak shopping season, we bet most would mention product returns. Returns become a major headache for most eCommerce business owners specially during the holidays...
How to Prepare for Returns Day

How to Prepare for Returns Day

Failing to plan for returns day is a plan to fail. Many retailers heavily focus on increasing revenue for Black Friday and Cyber Monday sales but don’t prepare for Returns Day. Luckily, it doesn’t require nearly as much effort to prepare for increased return requests...
eCommerce Scams – Return Fraud and How to Prevent Them

eCommerce Scams – Return Fraud and How to Prevent Them

To build customer trust, having a good returns policy page is an absolute must. Your customers will see you as a trusted brand with quality if you have a solid returns policy page. But you have to be careful of return frauds, there are some fraudsters that can hack...
How to Reduce January Returns in an eCommerce Business

How to Reduce January Returns in an eCommerce Business

There is a major uptick in online shopping during the holiday season. But what follows the rise in sales in the month of January is something most eCommerce business owners dread – product returns! Shoppers tend to purchase multiple items in different sizes...
Webinar: How to Prevent Holiday Returns

Webinar: How to Prevent Holiday Returns

Free Holiday Returns Prevention Course  Starting September 16th, you can join a free webinar to help your online store prevent and manage returns more efficiently. This Returns Day prep course will prepare your eCommerce business for not only the increased revenue...
Top 4 Ways How Product Returns Can Enhance Customer Experience

Top 4 Ways How Product Returns Can Enhance Customer Experience

Retailers often consider product returns as a negative aspect of their business. While improper returns handling can directly impact the bottom of an eCommerce store, well-thought-out returns management can actually help you in enhancing the customer experience.  ...
Tips to Create a Return Policy Template for eCommerce Brands

Tips to Create a Return Policy Template for eCommerce Brands

 Every online seller needs a return policy. Returns are an inherent burden for online brands as customers can’t see and feel products in your online store prior to purchasing them. Even the most informed consumers can change their mind about a purchase, and items may...
Should You Change Your Returns Policy for the Holidays?

Should You Change Your Returns Policy for the Holidays?

Most shoppers review your return policy prior to placing an order. They might be double-checking the return policy, especially during the holiday season, so that unwanted gifts don’t become a burden for the recipient. Extending the returns window may soften the...