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Returns management in eCommerce​ Returns management has become a growing need for ecommerce brands.   With the eCommerce market projected to exceed $8.1 trillion by 2026, the competition to stay relevant and profitabe is intensifying by the day.  One crucial aspect often overlooked by many online brands is returns management, which can significantly influence the success […]

A clear refund policy is vital for eCommerce businesses. Product categories have different refund policies; therefore, ensuring your refund policy templates have all the key elements is important.  – According to a survey by UPS, 68% of online shoppers review a store’s return/refund policy before making a purchase, and 67% of consumers check the returns page

Calculating return rate accurately can help businesses identify pain points and make data-driven decisions that improve both profitability and customer loyalty.

Canada Post strikes can significantly disrupt businesses, causing delays and interruptions in shipments. During these times, having reliable alternatives is essential to keep operations running smoothly and customers satisfied. Below, we explore the best shipping alternatives to Canada Post, including options for domestic and international shipping. 1. Chit Chats: Cost-Effective and Efficient for Cross-Border Shipping

Customer retention is the backbone of any successful eCommerce store. While acquiring new customers is essential, retaining existing ones is often more cost-effective and valuable in the long run. A loyal customer base is more likely to make repeat purchases, refer others, and contribute to the overall growth of your business. Optimizing your eCommerce store

Running a retail business that spans both online and offline stores can be challenging, but Shopify POS (Point of Sale) makes it easier to bridge the gap.

Effective inventory management is critical to the success of any eCommerce business. With the right tools in place, like eCommerce inventory management software, you can automate and streamline many processes. However, the key to optimizing your operations lies in knowing which metrics to track.

Google Shopping listings are an incredible asset for driving customers straight to your products.

The cancellation of an order can disrupt operations and impact revenue for any eCommerce business. Studies show that order cancellation rates in eCommerce average around 10-20%, with rates often increasing during peak shopping periods like Black Friday or the holiday season.