Managing orders efficiently is critical to the success of any eCommerce business. An effective Order Management System (OMS) helps streamline processes like inventory management, order tracking, and fulfillment, leading to improved customer satisfaction and higher profitability. In fact, studies show that eCommerce businesses using an OMS can reduce operational costs by up to 30% and improve order processing speed by up to 40%. With numerous OMS solutions on the market, choosing the right one can be challenging. To help you navigate your options, here are the 10 best order management systems for eCommerce businesses.
1. NetSuite
NetSuite is a comprehensive cloud-based ERP system with an advanced Order Management System. It provides real-time visibility into order status, inventory, and customer information, making it ideal for businesses looking to streamline complex operations.
Key Features:
- Real-time inventory and order tracking
- Multi-channel order management
- Integrated CRM and ERP solutions
- Customizable workflows and automation
Best for: Medium to large-scale businesses with complex operational needs.
Fun Fact: According to Oracle NetSuite, businesses using its OMS solutions can reduce fulfillment costs by 20-30%.
2. Shopify Plus
Shopify Plus is a robust eCommerce platform with an integrated Order Management System designed for growing brands. Its OMS enables businesses to manage orders, inventory, and fulfillment across multiple channels seamlessly.
Key Features:
- Centralized order and inventory management
- Real-time updates and order tracking
- Customizable shipping and fulfillment rules
- Easy integration with third-party apps
Best for: Large eCommerce brands that require scalability and flexibility.
Data Insight: Shopify merchants reported a 30% increase in revenue after integrating with an OMS to streamline their operations.
3. Zoho Inventory
Zoho Inventory is an affordable order management solution with an easy-to-use interface. It integrates with popular eCommerce platforms like Shopify, Amazon, and eBay, making it a popular choice for small and medium businesses.
Key Features:
- Multi-channel order management
- Barcode scanning for inventory management
- Automated workflows for order fulfillment
- Integration with popular payment gateways
Best for: Small to mid-sized businesses looking for a cost-effective solution.
4. ShipStation
ShipStation specializes in shipping and order fulfillment management for eCommerce businesses. It integrates with multiple selling platforms and carriers, allowing businesses to automate shipping, reduce costs, and provide better customer service.
Key Features:
- Bulk label printing and automation
- Real-time order tracking and notifications
- Multi-carrier shipping options
- Seamless integrations with platforms like Shopify, WooCommerce, and Amazon
Best for: Businesses that ship a large volume of orders and need efficient shipping solutions.
5. Skubana
Skubana is an all-in-one order management system that helps eCommerce businesses streamline fulfillment across multiple sales channels. With advanced analytics and automation, Skubana is perfect for scaling operations.
Key Features:
- Unified multi-channel order and inventory management
- Demand forecasting and reporting tools
- Automation for order routing and fulfillment
- Integration with over 100 eCommerce platforms
Best for: Fast-growing eCommerce businesses looking for advanced reporting and automation features.
6. TradeGecko (QuickBooks Commerce)
TradeGecko, now part of QuickBooks Commerce, is an order and inventory management system that integrates with accounting, making it ideal for businesses that want to streamline both sales and financial processes.
Key Features:
- Multi-channel order and inventory management
- Automated stock updates and reordering
- Integration with accounting tools like QuickBooks
- Advanced reporting for sales and inventory
Best for: Small and medium-sized eCommerce businesses looking for an OMS with accounting integration.
7. Brightpearl
Brightpearl is a retail-specific ERP that includes a powerful Order Management System. It helps businesses automate order fulfillment, manage inventory, and provide real-time reporting to ensure smooth operations.
Key Features:
- Integrated order, inventory, and warehouse management
- Automation for order processing and fulfillment
- Real-time analytics and reporting tools
- Multi-channel sales integration
Best for: Retail and eCommerce businesses needing a full ERP with order management capabilities.
8. Veeqo
Veeqo is an order and inventory management system that simplifies the entire fulfillment process. It integrates with various shipping carriers and selling platforms, making it an excellent choice for businesses with a high volume of orders.
Key Features:
- Centralized order and inventory management
- Multi-channel selling and fulfillment
- Integration with shipping carriers for real-time rates and tracking
- Automation of workflows for faster fulfillment
Best for: eCommerce businesses that require centralized management of multiple sales channels and shipping.
9. Ordoro
Ordoro is a flexible order management solution that caters to both small and large businesses. It focuses on helping eCommerce companies with shipping, inventory management, and dropshipping.
Key Features:
- Multi-channel order and inventory management
- Automated dropshipping workflows
- Integrated shipping labels and tracking
- Inventory sync across sales channels
Best for: Businesses looking for an affordable yet comprehensive solution with dropshipping support.
10. Odoo
Odoo is an open-source ERP that offers a wide range of business management tools, including an order management system. It is highly customizable, allowing businesses to tailor it to their specific needs.
Key Features:
- Real-time inventory and order tracking
- Customizable workflows for order processing
- Integrated accounting, CRM, and POS systems
- Multi-channel integration with popular eCommerce platforms
Best for: Businesses that want a highly customizable and scalable solution.
Fun Fact: Odoo’s modular approach allows businesses to cut operational costs by 25-35% by only paying for the features they need.
Conclusion
An effective Order Management System is essential for running a successful eCommerce business. Whether you’re looking for advanced automation, multi-channel management, or cost-effective solutions, the OMSs listed here cater to various needs and business sizes. The right system can streamline your order processes, reduce errors, and help you scale your eCommerce operations efficiently. According to a study, companies that integrate an OMS can achieve up to a 45% increase in order accuracy and fulfillment speed, leading to better customer satisfaction and higher revenue growth.
Consider your specific requirements and choose the OMS that best fits your business goals.
