Beware of Returns Fraud!
…a costly problem for online brands. Prevent returns fraud by flagging risky customers with the powerful AI engine of EcoReturns.
Trusted by Top Brands Worldwide
Common Types of Returns Fraud
Wardrobing
When customers buy an item with the intention of using it once and then returning it.
Counterfeit Returns
When customers return counterfeit or fake items instead of the original product.
Return of Used Items
When customers return items that have been used or damaged, claiming that they are defective.
Stop Fraud in its Tracks and Protect your Profits...
Our AI-powered Returns Fraud Detection system flags suspicious return and exchange requests alongwith possible reasons. Get suggestions on how you can prevent the fraudulent activity right on your dashboard. Some of the fraudulent activities that our system identifies for you:
- Customers engaging in wardrobing
- Customers returning incorrect products
- Customers creating fake accounts to return
- Customers creating fake address & contact details to receive refunds