Reduce TAT with Smart Automations

Say goodbye to manually processing returns! Automate returns, exchanges, refunds, and more with smart automation rules. Wait no longer and save time and money with automatic returns.

BENEFITS.

Increase Efficiency

Reduce time and resources required to handle returns significantly with EcoReturns. Set up your own automation rules and reduce turnaround time by half.

Scalability

As your business grows, so too does the volume of returns. Scale your returns process to meet your business needs, ensuring that returns are handled efficiently at any volume.

Make Shoppers Happy

Improve customer retention with a fully automated returns portal where your shoppers can place a request anytime of the day without your intervention.

WHAT DO YOU GET

Reverse Shipment Automations

Pickup Automation

Automate pickups in just a click of a button after a request is submitted. (Mostly used in India).

Label Automation

Automate label generation after a request is submitted and send either a prepaid or buying link to the customer.

Refund Automations

Refund to any mode of payment

Automate refunds to original payment mode, give store credits to customer when the item is picked up or marked as received.

Refund via Razorpay

You can also automate refund via RazorPay link for COD orders based out of India.

Exchange Automation

Automate Exchange Order

Create exchange order automatically when an item is shipped by the customer for exchange.

WHAT OUR CUSTOMERS SAY

The app is easy to use and the team at EcoReturns was great with onboarding and answering all my questions!

Process was very easy to understand and extremely helpful with setting up Returns/Exchange policies. The process did not take long either. Definitely recommend EcoReturns as your returns solution.

We Love Eco Returns. It has streamlined and made returns and exchanges so easy! Their team walked us through every step of implementing and configuring our account to match our needs. Their customer support is Excellent.

As a user I found it super helpful and easy to use. The team is always reachable on mails and calls. The plan also turns out to be pretty economical rather than investing in a resource to handle returns. Customers also find it extremely easy to use. One other advantage is customers can create exchange request as well and select new products, and it is quite a smooth process.

EcoReturns has a "LOT" of features that e-commerce businesses would need for accepting returns/exchanges. I highly recommend the app. I use it in my store and I am really happy with it. It also makes it easier for customers and also allows customers to stay updated on their returns/exchanges. The email/text feature makes it stand out from a lot of other apps!