Reduce Automate Manage Returns

with the first-ever AI and ChatGPT-powered returns solution for online brands. Reduce costs, maximize efficiency and transform returns into a strategic advantage for your online store.

Reduce Automate Manage Returns

with the first-ever AI and ChatGPT-powered returns solution for online brands. Reduce costs, maximize efficiency and transform returns into a strategic advantage for your online store.

HOW DO YOU BENEFIT

0 %

Reduction in returns

0 %

Savings on operational costs

4 X

Improved customer experience

Our Brands

Key Features

Focus on what truly matters - growing your business, while we take care of your returns & exchanges!

ChatGPT Returns

Use the power of ChatGPT to provide a human-like experience to shoppers to return their products and enhance customer satisfaction.

AI-Powered Fraud Prevention

Prevent returns fraud by flagging risky customers and returns with the powerful AI engine of EcoReturns.

3-Layered Returns Reduction

A 3-layered returns reduction technology ensures you scale your brand by cutting down returns-associated costs

Multiple Automation Rules

Apply as many automation rules as you want and reduce customer queries and TAT significantly.

Exchanges

Encourage shoppers to exchange either with product variants, all products from your catalog or selected products of your choice – without having to move outside of your website flow!

Returns Analytics

Prevent returns with access to highly useful data such as top return reasons, customers who return the most, top returned categories and many more.

Store Credits

Offer store credits in the form of incentives or refunds so that you shoppers keep coming back to your store.

Self-service Returns Portal

A highly configurable returns portal that allows you to offer self-service returns/exchanges to shoppers. Let them return a product as easily as they purchased it from your store!

Keep Shoppers Informed

Notify your customers via text and email about their return/exchange status at every stage of the process.

EcoReturns for all...

From empowering brands on Shopify and WooCommerce to seamlessly tailoring our cutting-edge solution for enterprise brands, EcoReturns is dedicated to fueling success stories, one return at a time.

EcoReturns for Shopify

EcoReturns for WooCommerce

EcoReturns for Enterprise

Our Integration Partners

We are integrated with top logistics, CRM, payment and WMS partners to make returns seamless for you and your shoppers.
Need a different integration? We’re just a mail away!

What our Customers Say

The customer service is stellar - fast, thorough, and detailed service. I had a one-on-one virtual meeting with EcoReturns' rep to guide me how to set up the return. In addition, I did a couple test runs with them to see how it actually works with Shopify. They spent time with me to explain everything for an hour and a half. I feel grateful how they care about their potential customers. The best returns app we found!

This company has the best customer service out of any app that I have installed in the last 4 years. The customer service team has been fast effective and efficient. This shopify returns app is brilliant, it pretty much does everything you can possibly imagine a returns app should do, value for money for sure. I highly recommend this app and a full 5 stars to the customer service!

We are a sustainability-focused brand. This product fits our needs as it not only manages returns but also reduce carbon footprint. Highly recommended

Top notch support. Very quick response with actual solutions to the business problems. The development of the app seems to be very active with new features on the way in response to particular business needs.

That's not all!

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