Affirm, the BNPL provider for consumers, announced the shutting down of Returnly by early October that it had acquired in 2021. They have now asked all Returnly customers to transition to Loop Returns, another returns solution in the industry. “Loop will now be the preferred returns solution for merchants who are currently using Returnly,” […]
What is Dropshipping? So, what exactly is dropshipping? Picture this: you’re the savvy business owner who doesn’t need to keep inventory or stress about shipping logistics. When a customer places an order, you swing into action. You purchase the product from a supplier who handles the shipping directly to the customer. You’re the middleman, making
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eCommerce Returns Solutions: As an online seller, you’re aware that customer satisfaction is the lifeblood of your business. And when it comes to customer satisfaction, the returns experience plays a pivotal role. In the world of e-commerce, where customers can’t physically touch or try on products before purchasing, returns are inevitable. But fear not! A
How to Prevent Ecommerce Returns Fraud? : you’re running a successful online business, sales are booming, and customers are thrilled with your products. But then, out of the blue, you start noticing an alarming trend—returns are pouring in, and something just doesn’t add up. According to the National Retail Federation, return fraud costs merchants $10.40
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Looking to stay ahead of the competition in today’s cutthroat eCommerce landscape? Then it’s time to focus on customer retention! In this ultimate guide, we’ll show you how to develop a winning ecommerce customer retention strategy that will keep your customers coming back for more. Whether you’re a seasoned pro or just starting out, we’ve
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Are you tired of sifting through endless spreadsheets and data sets to make informed business decisions? Do you dream of a world where technology can do the heavy lifting for you? Well, it’s time to introduce you to the magic of Artificial Intelligence (AI) in eCommerce. As Ajay Kumar Sood, Principal Scientific Adviser, Government of
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Dropshipping is a relatively new business model that has gained popularity in the recent years with the emergence of eCommerce marketplaces like AliExpress and online platforms like Shopify. The process of dropshipping is simple; a retailer sells a product that is not in stock to a customer, and the supplier ships the product directly
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Exchanges are an integral part of the eCommerce ecosystem, particularly within platforms like Shopify. They serve as a vital mechanism for customers to rectify any dissatisfaction with their purchases. Through exchanges, customers can return or swap products, ensuring their needs are met and enhancing their overall shopping experience. It provides online retailers with a chance
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It’s exciting when a purchase is made on your eCommerce store. But some of those purchases will be ultimately returned due to various return reasons. According to reports, nearly 30% of online purchases end up being returned as compared to 8% in brick-and-mortar stores. Why is the percentage of returns higher for online stores? The
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