Author name: Sharon Nath

return reasons

Top Return Reasons in eCommerce and How to Solve them

It’s exciting when a purchase is made on your eCommerce store. But some of those purchases will be ultimately returned due to various return reasons. According to reports, nearly 30% of online purchases end up being returned as compared to 8% in brick-and-mortar stores. Why is the percentage of returns higher for online stores? The […]

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Return Policy Template

How to Write a Return Policy Template for your Online Store

Every online seller needs a return policy template.  Returns are an inherent burden for online brands as customers can’t see and feel products in your online store prior to purchasing them. Even the most informed consumers can change their mind about a purchase, and items may arrive damaged. These are only a few examples of

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